Terms of Service for Northern Lens Studio Ltd.
Effective Date: [Insert Effective Date]
1. Introduction and Acceptance of Terms
These Terms of Service (the “Terms”) govern your access to and use of the photography and related services provided by Northern Lens Studio Ltd., a business operating in Calgary, Alberta, Canada, with its principal address at 214 17th Ave SW, Calgary, AB T2S 0A8, Canada (“Northern Lens Studio Ltd.”, “we”, “us”, or “our”).
By booking, accessing, purchasing, or otherwise using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional policies or service agreements referenced herein. If you do not agree to these Terms, you must not use our services.
These Terms apply to all clients, customers, guests, participants, and any other persons involved in or benefiting from our services.
2. Scope of Services
Northern Lens Studio Ltd. provides professional photography services, which may include, without limitation:
- Portrait Photography
- Wedding Photography
- Corporate Headshots
- Event Photography
- Product Photography
- Family Photo Sessions
- Lifestyle Branding Photography
The exact services, deliverables, locations, session length, editing scope, and timelines will be set out in your booking confirmation, quotation, proposal, invoice, or separate written agreement. We reserve the right to refuse service, limit service availability, or decline requests that are unlawful, unsafe, abusive, or otherwise inconsistent with our business policies.
3. User Obligations and Responsibilities
You agree to:
- Provide accurate, current, and complete information when making a booking or inquiry.
- Arrive on time and prepared for scheduled sessions.
- Obtain and maintain all permissions, consents, permits, and approvals required for the location, subjects, and use of the session.
- Ensure that all persons participating in a session are authorized to do so and, where required, have provided consent for photography and use of their likeness.
- Cooperate respectfully with Northern Lens Studio Ltd. and follow reasonable instructions to support safety, efficiency, and quality of service.
- Not interfere with, damage, or obstruct our equipment, staff, contractors, or workflow.
- Not use our services for unlawful, defamatory, harassing, discriminatory, or otherwise improper purposes.
For sessions involving children, vulnerable individuals, private premises, or restricted venues, you are solely responsible for securing any legally required permissions or guardian consents unless otherwise agreed in writing.
4. Payment Terms and Conditions
All fees, deposits, retainers, and payment deadlines will be disclosed in the applicable booking confirmation, invoice, or contract. Unless otherwise stated in writing:
- A non-refundable deposit or retainer may be required to secure your booking date and time.
- The balance is due by the date specified on the invoice or before the session/event, as applicable.
- Prices may be subject to applicable taxes, including GST/HST, where required by law.
- Additional charges may apply for overtime, travel outside the standard service area, rush editing, special equipment, location permits, or client-requested extras.
- Late or failed payments may result in suspension of services, delay in delivery, cancellation of bookings, and/or collection efforts, subject to applicable law.
If payment is made by credit card or another third-party payment method, you authorize us to charge the designated payment method for the agreed amount, including any approved adjustments or outstanding balances.
5. Cancellation and Refund Policy
Because our services involve reserving time, equipment, preparation, and potentially turning away other clients, cancellations and rescheduling are governed by the following policy unless a separate written agreement states otherwise:
- If you cancel within the cancellation window specified in your booking agreement, any refundable amount will be handled according to that agreement.
- Deposits and retainers are generally non-refundable except where required by applicable law or expressly stated otherwise in writing.
- Cancellations made close to the scheduled session or event may result in forfeiture of all or part of the fees paid.
- Rescheduling is subject to availability and may incur an administrative or rebooking fee.
- If weather, venue restrictions, safety concerns, or other circumstances beyond our control prevent performance, we may offer a reschedule, credit, partial refund, or other reasonable remedy at our discretion, subject to applicable law and the specific circumstances.
Delivery of edited images or final products does not create a right to a refund unless required by law or explicitly agreed in writing.
6. Liability Limitations
To the fullest extent permitted by applicable Canadian law, Northern Lens Studio Ltd. shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to the services, including loss of profit, loss of opportunity, emotional distress, business interruption, or reputational harm.
Without limiting the foregoing, we are not responsible for:
- Failure to capture specific images, poses, guests, expressions, or moments due to circumstances beyond our reasonable control;
- Delays caused by weather, traffic, venue restrictions, equipment malfunctions, illness, emergencies, or acts of third parties;
- Loss or damage to client property, unless caused by our gross negligence or willful misconduct;
- Results affected by inaccurate client information, inadequate cooperation, or failure to follow instructions;
- Unauthorized use, reproduction, alteration, or distribution of delivered images by third parties.
Our total aggregate liability for any claim arising from or relating to the services shall not exceed the amount paid by you to Northern Lens Studio Ltd. for the specific service giving rise to the claim, except where limitation is prohibited by law.
Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, or any liability that cannot be excluded under applicable law.
7. Intellectual Property Rights
Unless otherwise agreed in writing, Northern Lens Studio Ltd. retains all copyright and intellectual property rights in all photographs, previews, contact sheets, edited images, behind-the-scenes content, style concepts, templates, and other creative materials produced in connection with our services.
Subject to full payment of all amounts owed and compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to use the final delivered images for personal or business purposes as agreed in writing. This licence does not transfer ownership of copyright.
Unless explicitly prohibited in a written agreement, Northern Lens Studio Ltd. may use photographs and related materials for portfolio, website, social media, marketing, studio samples, competitions, editorial, and promotional purposes, subject to applicable privacy law and any specific written opt-out or confidentiality arrangement.
You may not:
- Claim authorship of our photographs;
- Sell, license, or commercially exploit images beyond the agreed licence without written permission;
- Remove watermarks, metadata, or copyright notices where present;
- Alter images in a manner that misrepresents our work or harms our reputation.
8. Data Protection and Privacy
Northern Lens Studio Ltd. collects, uses, discloses, and retains personal information in accordance with applicable Canadian privacy laws, including Alberta’s Personal Information Protection Act (PIPA) and other laws that may apply depending on the nature of the services and the location of the data subject.
Personal information may include names, contact details, booking details, payment information, image likenesses, preferences, and other information necessary to provide services, manage relationships, process payments, maintain records, and meet legal obligations.
We may use personal information for purposes including:
- Booking and service administration;
- Communicating with you about sessions, invoices, and deliverables;
- Processing payments and preventing fraud;
- Storing and delivering photographic products and digital files;
- Marketing and portfolio use where permitted by law or consent;
- Compliance with legal, tax, and regulatory obligations.
We take reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
If you provide us with personal information about other individuals, you represent and warrant that you have the authority or consent to do so.
9. Force Majeure
Northern Lens Studio Ltd. shall not be liable for any delay, failure, or inability to perform its obligations due to events beyond our reasonable control, including but not limited to acts of God, extreme weather, fire, flood, pandemics, epidemics, public health restrictions, war, terrorism, labour disputes, power outages, internet or telecommunications failures, government actions, transportation disruptions, equipment shortages, or venue closures.
In the event of force majeure, we may reschedule the service, provide a credit, adjust deliverables, or cancel the booking with a partial or full refund as required by applicable law and subject to the circumstances.
10. Changes to Terms
Northern Lens Studio Ltd. may update or modify these Terms at any time. Any changes will become effective upon posting the revised version or upon the date stated in the update, unless otherwise required by law or expressly communicated to you.
Your continued use of our services after any change constitutes acceptance of the updated Terms. If you do not agree to the revised Terms, you must discontinue use of the services and, if applicable, contact us to discuss your booking.
11. Applicable Law and Jurisdiction
These Terms, and any dispute, claim, or controversy arising from or relating to them, the services, or any related transaction, shall be governed by and interpreted in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Subject to any mandatory consumer protection or other non-waivable legal rights, you agree that the courts located in Calgary, Alberta shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the services.
12. Contact Information
If you have questions about these Terms or wish to contact us regarding bookings, payment, privacy, or other matters, please use the following contact details:
Northern Lens Studio Ltd.
214 17th Ave SW, Calgary, AB T2S 0A8, Canada
Email: [email protected]
Phone: +1 (403) 782-9461
13. Severability Clause
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law and, to the extent necessary, severed from the remaining Terms. The remaining provisions shall continue in full force and effect.
By booking or using the services of Northern Lens Studio Ltd., you acknowledge that you have read and agree to be bound by these Terms of Service.